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FAQ

Where do you deliver?

Our delivery area is always growing, but currently we deliver to MOST of  Miami/Dade County (if you live in Broward and it says we do not deliver to you please email us so we can make it happen).

Delivery or Pickup date and time windows?

Deliveries will occur 7 days a week evenings between 5PM - 10PM depending on where you are on the route.  If you are picking up food at a location, please see the next question.

What time can I pick up my meals at the location of my choice?

Pick Up at 1250 NE 163rd, North Miami Beach, Florida 33162 from 5PM-10pm Monday-Friday. Saturday-Sunday 3pm-10pm.

Do you need to be home for delivery?

Yes, you must be home to receive your delivery. If you are going to be gone for longer than 3 hours please contact us and we can work out a delivery time that is convenient.

What do I do with the delivery bag and ice pack?

We leave the bag with you for you to use as a tote or maybe a lunch bag to work till your next order.  At that time, we would like you to exchange the old bag for a new one that is full with your new fresh meals.  If you will not be home at time of delivery we would like for you to just leave the bag in the front of your residence and we will swap out the bags when we arrive. 

When does your order need to be in by?

All orders may be placed promptly. Meals for pick up/delivery may be available. Check for availability. Guarantee prompt service please pay and place pick up orders 24 hours in advance.

How long will the food stay fresh?

Due to the fact that we use the freshest ingredients our food usually stays fresh for a range of 3-5 days depending on the meal. We would not suggest eating seafood after 2-3 days unless kept frozen.

How do I reheat my meals?

Each meal comes in a microwave safe container, just open the lid, remove any plastic inside and place in the microwave. If you would like to use an oven, all you have to do is transfer the meal to an oven safe plate, and place if oven for desired amount of hotness.

What if I have an allergy?

If you have an allergy and are uncertain about what is in a dish, please contact us and we can go through your cart meal by meal.

What are the portion sizes and how do i know which one is for me?

Our portions are MEDIUM size (20oz of food) is usually for the average male trying to lose weight or a female trying to gain mass.

 

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